❓ What is C.O.M.B.?

C.O.M.B. stands for Consultant On-site for Mastery in Beauty. We provide in-salon consulting, compliance coaching, CE-eligible training, and structured support for salon owners, stylists, and educators.

❓ Who are your services for?

C.O.M.B. services are built for licensed salon professionals, booth renters, team leaders, and educators who want systems, clarity, and long-term growth. We work with both solo stylists and multi-stylist teams.

❓ Do you offer CE Hours?

Yes! Through our partnership with B-ty Institute, many of our in-person sessions and virtual CE Hour Boosters are approved for CE credit in North Carolina. Certificates are issued by B-ty Institute following full attendance and successful completion of the approved session.

❓ How do I book a session?

Visit comb2.com/book-now to select your service, submit your deposit, and complete your intake form. We’ll follow up within 24–48 hours to confirm availability and next steps.

❓ Are your services refundable?

All services, including sessions and digital products, are non-refundable. Reschedules are permitted with at least 48 hours’ notice.

❓ What happens after I book?

Once you book, you’ll receive a confirmation email, a preparation checklist, and an optional pre-session survey to help us customize your visit.

❓ What’s included in my membership?

Depending on your plan, you’ll receive access to CE hours, coaching, digital tools, templates, replays, and our private community forum. See full benefits on the Membership Plans page.

❓ How do I reschedule an appointment?

Email us at combmysalon@gmail.com at least 48 hours in advance. One reschedule is permitted per booking.

❓ How do I access my digital downloads?

Log in to your account or use the download link provided in your purchase confirmation email. If you need assistance, contact support@combmysalon.com.

❓ Can I gift a session or subscription?

Yes! Gift certificates and transferable subscription packages are available for purchase in the C.O.M.B. Store.

Still have questions? Contact us